Privacy Policy
The Seaford Chamber of Commerce (“the Chamber”) honours the rights of its members, employees and other users’ including website visitors’ right to privacy and data protection. The Chamber is fully committed to complying with the provisions of all applicable Data Protection legislation and regulations such as the Data Protection Act 2018 and EU GDPR. The Chamber honours the rights of its members, employees and other users to privacy and data protection. This Privacy Policy (“Policy”) describes how the Chamber collects, uses, shares, and retains personally identifiable information provided by users of this website as a data controller. This means that we are responsible for deciding how we hold and use personal information provided. The Policy is effective as of 25th May 2018. The Policy will be continuously assessed against new technologies, business practices, regulatory changes and the evolving needs of the Chamber and the memberships services provided by the Chamber.
THE DATA WE COLLECT
The Chamber collects and maintains a variety of personally identifiable information, including but not limited to; names, email addresses, phone numbers, payment information, social media profiles, business addresses, demographic information such as the local authority area or industry sector of the business and details of Chamber services the users may be interested in. We do not collect any special categories of personal data about you (this includes details about you race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. The Chamber collects information directly from individuals, from the parent companies of the individuals or from analytics providers such as Google. Personal information is also collected through e-mails, phone calls, online registration forms, event registration forms, exhibitions and face to face meetings. We may also receive details about payments that have been made in respect of membership fees from Go Cardless, who process all payments. The Chamber does not collect personal data about individuals except when there is a legitimate business requirement or when such information is provided on a voluntary basis. Users should also be aware that non-personal information and data may be automatically collected through the standard operation of the Chamber’s web servers, and by the use of cookies technology and/or Internet Protocol (“IP”) address tracking. Non-personal identification information might include the browser used by you, the type of computer, the operating systems, the Internet service providers, and other similar information. The Chamber’s web server also automatically gathers information about the top viewed and visited pages and links on our website, top entry and exit points, number of form completions, time spent on pages, top downloads, top keywords used offsite to lead customers to our website, your internet protocol (IP) address, information collected via cookies, the areas you visit on the website, the links you may select from within the website to other external websites and device event information such as system activity, crashes, hardware settings, browser type etc.
COOKIES
A cookie is a tiny file of data that remains on your hard drive. Most browsers are set to accept cookies. You can set your browser to refuse cookies, or to alert you when cookies are being sent; however, if you disable cookies, the full functionality of the Chamber’s website may not be available to you. The information thus collected enables us to develop and customise our services better to meet your needs and preferences, and to bring to your attention member services, events, networking opportunities.
WHAT DOES THE SEAFORD CHAMBER DO WITH YOUR INFORMATION?
The personal data collected is used by the Chamber to give you information in relation to Chamber membership, the Chamber’s website, other Chamber services, customer administration, prospecting new members, account management with existing members, to process and respond to queries received from the public or other relevant stakeholders, to contact you to seek your views or comments on emerging political or economic issues and to send marketing communications on the Chamber’s behalf or on behalf of the Chamber’s members. The Chamber may perform statistical analysis of user behaviour and characteristics to measure interest in and the use of various sections of the website. The personal data held by the Chamber may also be used on an aggregate basis without any personal identifiers to provide third parties with information, such as the composition of membership, and to help us develop new member services and products, improve the features and content of the website or other marketing material, and to provide sponsors and others with aggregate information about our members, website users and their usage patterns in relation to services and/or the website. If we combine or connect aggregated data with personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.If you or your parent company are a current member of the Chamber, opting out of promotional emails will not stop all communication from us. By becoming a member of the Chamber, your firm is signing you up to receive certain information related to the organisation. If you are not a member of the Chamber or if you or your parent company’s membership has lapsed, you can choose to opt in or out of further contact with us.
WHO HAS ACCESS TO YOUR INFORMATION
The Chamber’s committee have access to your personal data via the CRM system on the website.
To see our current committee visit – https://www.seafordchamber.co.uk/contact/
The Chamber works alongside a number of affiliated third-parties that also have access to your data:
Madison Web Solutions – Employees have access to all member data and visitor analytics for the purposes of developing and maintaining the Chamber website.
Constant Contact – Hosts the chamber’s mailing list. This includes names, business names and email addresses.
See their privacy policy here – https://www.endurance.com/privacy/privacy
CONTACTING THE WEB SITE
If you have any questions about this privacy statement, the practices of this site or your dealings with this website, you can contact our appointed data officer Rachel Brown at secretary@seafordchamber.co.uk
LEGAL DISCLAIMER
This site may on occasion provide information designed to help users cope with their own legal, business, financial, and other needs. This information is not the same as retaining experts in those fields for advice. Although we go to great lengths to ensure the information is accurate, we strongly recommend you consult an expert, beyond this website including but not limited to a lawyer, accountant, financial services consultant, or other professional as appropriate. Nothing contained in this Web site is to be considered as the rendering of legal, financial, professional or other advice for specific cases, and users are responsible for obtaining such advice from their own legal, financial or other counsel. The information contained on this site is intended for educational, background and informational purposes only.
DATA RETENTION
The personal data collected is stored in the Chamber’s CRM system and other appropriate data management systems, both paper based and electronic. Personally identifiable information will not be disclosed to any third party except if permission has first been obtained from the users. The data will not be transferred to any agency located outside the EU.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal, regulatory, accounting or other requirements.
At regular intervals, we will:
Review the length of time we retain your personal data.
Securely delete information that is no longer needed for that purpose or those purposes.
Update, archive or securely delete information if it becomes out of date.
SECURITY
The Chamber uses reasonable measures to safeguard personally identifiable information. The implemented measures will be appropriate to the type of information maintained and compliance with all relevant legislation governing protection of personal information. Measures are implemented to preserve the confidentiality, integrity and availability of the personal information. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to only those employees, contractors or agents who have a legitimate business need to have access to that data. The employees, contractors or agents will process your personal data in accordance with our instructions. They will be subject to a duty of confidentiality and due care with respect to handling the personal data. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. Relevant areas of the Chamber’s website will employ Secure Socket Layer (“SSL”) or Transport Layer Security (“TLS”) encryption technology to enhance data privacy and help prevent loss, misuse, or alteration of the information collected and retained by the Chamber.
LINKS TO THIRD-PARTY SITES
Where appropriate and only for the legitimate business needs of the Chamber and its members, the Chamber may provide links to third-party web sites, or advertisements which contain links to third-party sites. These links are provided as a service to website users and clicking on those links or enabling those connections may allow third parties to collect or share data about you. The linked third-party websites are operated by independent entities that have their own Privacy Policies, which we would encourage you to read.This Privacy Policy does not apply to such other websites or to the use that those entities make of your information. The Chamber has no control over the content displayed on such sites, nor over the measures, if any, that are taken by such sites to protect the privacy of your information. The Chamber’s website may also serve third party advertisements, or other content that contains their own cookies or tracking technologies. The Chamber does not control the use of those technologies.
INTERNATIONAL TRANSFERS
Constant Contact who host the Chamber’s mailing list are based outside the EEA, therefore their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; and
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
OPT-OUT
The Chamber is a membership organisation and for its legitimate business interests, must maintain contact information on its members and the wider business community to communicate information on membership, events, training courses, policy and research, and any other Chamber products or services. The Chamber also sends promotional material promoting its events, training, membership services, business support services, policy and research work and other relevant offerings. From time to time, the Chamber collaborates with other relevant organisations and companies to promote other programmes that may be of interest to members and the wider business community. In such cases, the Chamber does not provide these organisations with any personally identifiable information but may distribute the organisation’s information on their behalf to those who may legitimately be benefited from receiving such information or have elected to receive such information. If you do not wish to receive marketing material, you may opt out. Every marketing e-mail will include an ‘unsubscribe’ link at the bottom. You may also notify the Chamber in writing as set out below. Where you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result of your membership of the Chamber, if your parent company has nominated you as a relevant contact required to receive important information the Chamber is required to provide on its behalf.
For manual opt-out – email: secretary@seafordchamber.co.uk
ACCESS, REVIEW AND CORRECTION
The General Data Protection Regulations gives you the right to access your personal data held by us (“subject access request”). If you have an established business relationship with the Chamber, you may request from us a list of the categories of personal information held about you. Subject access requests must be made in writing to the details below. We will endeavour to respond to the request within a reasonable period and in any event within one month as required by the relevant provisions in the GDPR. It is important that the personal data we hold about you is accurate and current. We will take all reasonable measures to ensure that the personal data we hold about you is accurate. Please keep us informed if your personal data changes during your relationship with us. We have also implemented procedures to enable you to review and correct your personal information, should there be any changes to your circumstances or errors in the gathered data. When you make a request to access or review the personal data we hold about you, we will request you to verify your identity before the request can be fulfilled.
PRIVACY RIGHTS
In addition to the rights of access, review and correction, you have the right to object to your personal data being processed for any particular purpose, request that we stop using your information, request that we delete or remove your information or request the transfer of your personal data to you or to a third party.
Where we are relying on consent to process your personal information, you have the right to withdraw consent at any time, however if you withdraw your consent, we may not be able to engage with you as a member of the Chamber.
If you wish to exercise these rights, please e-mail secretary@seafordchamber.co.uk. If you have further concerns about how we use your personal data, you also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the data protection authority for the UK. Please visit https://ico.org.uk/ for more details on your data protection rights and how to contact them. We would, however appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
We keep our privacy policy under regular review.
NOTIFICATION OF CHANGES
If we decide to change our privacy policy, we will post those changes on this page so that users are always aware of how we use your information and under what circumstances, if any, we disclose it. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. However, if at any time we decide to use personally identifiable information in a manner different from that stated in this policy, we will notify our users by e-mail or a posted change to this policy at such time. We reserve the right to amend or change this policy at any time.